Shipping policy

At NextSteps, we are committed to providing a reliable and seamless delivery experience for every order.

Free Shipping

We offer free shipping on all orders. No additional shipping charges are applied at checkout.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or holidays.

Estimated Delivery Time

Estimated delivery time is generally between 10–12 business days after processing.

In many cases, orders may arrive sooner depending on destination, carrier operations, and shipping conditions.

Please note that delivery estimates are not guaranteed and may vary due to circumstances beyond our control, including carrier delays, customs processing, weather conditions, holidays, or periods of high demand.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information to monitor your delivery status.

Shipping Delays

NextSteps is not responsible for delays caused by shipping carriers, customs, weather conditions, or unforeseen logistical circumstances.

We will always do our best to assist customers in tracking shipments and resolving delivery-related concerns whenever possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at checkout.

NextSteps is not responsible for orders shipped to incorrect or incomplete addresses submitted by the customer.

Lost or Stolen Packages

Once an order has been shipped and transferred to the carrier, responsibility for the shipment passes to the customer.

NextSteps is not responsible for lost, stolen, delayed, or carrier-marked delivered packages. In these situations, we recommend contacting the shipping carrier directly for assistance.

Contact

If you have any questions regarding shipping, tracking, or delivery, please contact us at info@nextstepspr.com.