Terms of service
OVERVIEW
Welcome to NextSteps. Throughout this website, the terms “we”, “us” and “our” refer to NextSteps. NextSteps operates this online store and website, including all related information, content, products, services, tools, and features made available to you as part of a curated shopping experience (the “Services”).
NextSteps is powered by Shopify, which enables us to provide our Services securely and efficiently.
By visiting, accessing, interacting with, or purchasing from our website, you agree to be bound by these Terms of Service and any policies referenced herein, including our Privacy Policy. If you do not agree with these Terms, you should not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you represent that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.
You are responsible for maintaining the confidentiality and security of your account information and for all activity conducted under your account.
SECTION 2 - PRODUCTS
We make every effort to accurately display product descriptions, images, colors, and details. Actual product appearance may vary slightly depending on device settings and screen calibration.
All apparel products offered by NextSteps are sourced through independent retail and distribution channels.
Footwear items, including sneakers, slides, sandals, and lifestyle shoes, are presented as curated fashion and streetwear selections inspired by contemporary sneaker culture and modern trends. Any reference to trademarks, product names, brand names, or styles is used strictly for descriptive and identification purposes only.
NextSteps is an independent retailer and is not affiliated with, endorsed by, or officially associated with any of the brands referenced on this website.
We do not guarantee that products will meet every individual expectation or preference.
SECTION 3 - ORDERS
By placing an order, you agree to purchase the selected products subject to these Terms.
NextSteps reserves the right to accept, refuse, limit, or cancel any order at its sole discretion, including orders suspected of fraud, unauthorized activity, resale abuse, or violations of these Terms.
Once an order has entered processing, cancellation requests may not be possible.
SECTION 4 - PRICING AND BILLING
All prices listed on this website are subject to change without notice.
You agree to provide current, complete, and accurate billing and payment information for all purchases made through our Services.
By submitting payment information, you represent that you are authorized to use the selected payment method.
SECTION 5 - SHIPPING AND DELIVERY
NextSteps offers free shipping on all orders.
Orders are typically processed within 1–3 business days. Estimated delivery time is generally 10–12 business days after processing, although shipping timelines may vary depending on destination, carrier conditions, seasonal demand, customs processing, holidays, or circumstances beyond our control.
Delivery estimates are not guaranteed.
Once an order has been shipped and transferred to the carrier, responsibility for delivery passes to the customer.
SECTION 6 - RETURNS AND REFUNDS
All returns, exchanges, and refunds are subject to our official Return & Refund Policy.
SECTION 7 - INTELLECTUAL PROPERTY
All website content, including text, graphics, logos, branding, images, layouts, videos, and design elements, is the property of NextSteps or its licensors and is protected under applicable intellectual property laws.
All third-party trademarks, logos, and brand names referenced on this website remain the property of their respective owners.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. NextSteps is not responsible for the content, policies, practices, or reliability of any third-party websites.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
NextSteps operates using the Shopify ecommerce platform. All purchases made through this website are transactions directly between you and NextSteps.
Shopify is not responsible for products, fulfillment, customer support, refunds, or transactions conducted through this website.
SECTION 10 - PRIVACY
Your submission of personal information through the website is governed by our Privacy Policy.
SECTION 11 - FEEDBACK
By submitting comments, suggestions, reviews, or feedback, you grant NextSteps the right to use, reproduce, modify, and publish such content for operational, marketing, or business purposes without compensation.
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, omissions, or outdated information at any time without prior notice, including after an order has been submitted.
SECTION 13 - PROHIBITED USES
You agree not to use the website or Services for any unlawful, abusive, fraudulent, harmful, misleading, unauthorized, or disruptive purpose.
SECTION 14 - DISCLAIMER OF WARRANTIES
All products, services, and website content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
SECTION 15 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, NextSteps shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our Services, products, or website.
SECTION 16 - INDEMNIFICATION
You agree to indemnify and hold harmless NextSteps, its affiliates, partners, employees, and service providers from any claims, liabilities, damages, or expenses arising from your violation of these Terms or misuse of the Services.
SECTION 17 - TERMINATION
We reserve the right to suspend or terminate access to our Services at any time without prior notice if we believe these Terms have been violated.
SECTION 18 - GOVERNING LAW
These Terms of Service shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where NextSteps operates.
SECTION 19 - CHANGES TO THESE TERMS
We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting updates to this page.
Your continued use of the website following any modifications constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions regarding these Terms of Service may be directed to: